Wigshow - Worst company
DO NOT BUY ANY WIGS FROM THIS COMPANY! THEY ARE THE WORST COMPANY EVER! SPREAD THE WORD ABOUT THESE FILTHY SCAMMERS! THEY ARE RUDE, CLAIM TO BE IN THE UK BUT NONE OF THEM CAN CONSTRUCT A SINGLE ENGLISH SENTENCE. I SPOKE TO 3 OF THEM VIA EMAIL AND LIVE CHAT AND THEY KEEP COPYING AND PASTING THE SAME MESSAGE. THIS IS ONE OF THE CONVERSATIONS I HAD WITH THEM:
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You are now chatting with 'Judy'
Judy: Hello, Welcome visiting our site today, how may I help you?
Cindy: Hi Judy. I am getting really frustrated with your company. I ordered a wig and I still haven't received it and I was promised by a person called Jerry that i will receive it by Monday. Another rude person called Yolanda emailed me to tell me it takes 7-10 to get the wig but today is day 31 and i still haven't received my wig.
Judy: Hold on please , let me check it for you !
Judy: Sorry to tell you that we still not dispatch your order yet .
Judy: We will contact our factory about the update of your order status
Judy: Could you please tell me when will you need the order ?I will tell the factory do their best to deliver your order in advance
Cindy: Judy please cancel my order and give me my money back, you've been contacting this so called "factory" of yours since last week Thursday. I can clearly see that this message has been copied and pasted as the Jerry I spoke to last week sent me the same message. Please do me a favour, just cancel the order and give me my money back.
Judy: Let me check , if we can dispatch the wig in 2 days
Judy: Would you like to keep it ?
Cindy: No Judy I don't want you to dispatch the wig in two days. I want you to cancel my order and give me my money back.
Judy: Okay, we will cancel the order for you
Judy: And arrange the refund for you
Cindy: How long will it take for me to get my money?
Judy: Usually the refund takes24-72 hours
Cindy: Why does your company say it is based in the UK or it is a UK company when it's based in China and is a chinese company?
Judy: We based in UK , but factory in China
Cindy: "We based in UK , but factory in China"? Someone based in the UK would say "we ARE based in the UK, but THE factory IS in China"
Judy: Please wait for the refund
Judy: Could you please kindly click "close" button after you finish the chat and give an evaluation of my service ?
Cindy: But the receipt I got from Paypal indicated that I paid someone in China. I filed a complaint on PayPal and they said the company is based in China not the UK. If you check pissedconsumer.com it states that your company is in China and we are not dealing with anyone in the UK.
Judy: Yes, that is the paypal account of our colleagues who Chinese
I WILL GET MY MONEY JUDY, YOLANDA AND JERRY. YOU ARE MESSING WITH THE WRONG WOMAN!!!!!!!!!!!!!
Monetary Loss: $120.
Location: London, England
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Please avoid publishing any personal information and promotional content
I have their ADDRESS if you want to complain!
QIAN XING CO LTD
C/0 SHEN LIAN YUN 3 , floor N08
GONGYE RD NAN SHAN PARK IF RTO
HONG KONG
So... i complained yesterday that the wigs were ugly but at least should give me invoice =>
5 mins later they have deactivated their email account:
webwincustomerservice@***.com
BUT THEIR PRIMITIVE CHINESE BRAIN DID NOT KNOW THAT I CONTACTED THEM ONLINE FROM MY OTHER EMAIL AND when THEY REPLIED I traced THEIR NEW EMAIL address but BEWARE THEYยดll CHANGE THEM AGAIN IN A MONTH TIME...
The new ones
webwincustomerservice2@***.com wigshowcouk@***.com
NEVER order from a site that has no professional email address nor registered address/company # shown on the site!
Iยดll complain in UK that they do not pay a penny for taxes nor do they in China
the 1st pic is what i have received and the other 2 are what i wanted! nothing like the original photo!!!
looking for people affected by this company to participate in a programme exposing them. If you live in the uk and interested please comment below
I had a similar experience with wigshow as Cinds review number 331108, send 14 emails and receiving 16 plus an on-line chat and in all this cross talk I didn't get answers to direct questions, you only need to read a few emails to realise that you are not dealing with a UK firm, thanks to reading web sites like this I contacted Pay Pal and opened a case before the 45 day dead line, Pay Pal took on the case, I found out to day case upheld so should get my money. This has learned a lot from this never buy from wed site that does not supply Phone number, address, and an email address that looks like it belongs to a business