Update by user May 28, 2015
Not sure if this is still the case: but these sites change names. I have heard they are affiliated with 'Global E-dresses' - also located in China and/or Hong Kong. DON'T buy from them.
Update by user Jun 07, 2012
Ultimately in my own case, I got the case dealt with satisfactorily but only after \'pushing\'; \'threats\', raising dispute with Paypal etc.!! So now I have a REAL HAIR wig - Yes - too short & not as described - but can still \'just\'!
use it and it\'s now been knocked down to a \'bargain price\'!!
But please DON\'T use them! Report to UK Citizens Advice - enough complaints will hopefully help get this site CLOSED DOWN!!
Original review posted by user May 05, 2012
I couldn't find what I wanted on ebay and was somewhat distressed by a medical condition causing me some hair loss. I wanted to order a nice long real human hair wig relatively quickly!
I found on a search http://www.wigshow.co.uk/ On looking at their website, I found it clearly appeared to be a UK co. and that I could order relatively quickly, as I live in the UK myself. I found something I liked, duly went to 'payment via Paypal'. I then got a receipt from Paypal indicating I had paid someone in CHINA or Hong Kong!
After several emails to the company (there is NO ADDRESS shown and NO TEL. NO.) I got the reply 'it was coming from their factory in Hong Kong'. I have been in consultation with UK's 'Consumer Direct' now called Citizens' Advice. They informed me it is ILLEGAL to display what appears to be a 'UK website' with NO address to which to write a formal complaint.
Instead I have had several emails, each from a different person 'Dear Customer' etc. with just the 'wig no'! 1 asked for photos which I duly emailed back with tape measure as this was NOT as described: too SHORT! 2 more emails have ensued 'we will refund you by a third'!
OR post back at OWN cost (which is also illegal!) & they will refund. I would not risk this, as may never 'see my money again'! We have public holidays now, so will be back in contact with Citizens' Advice so they can pass on to Trading Standards to get them 'blacklisted' legally. In the meantime, I just want everyone - most likely in the UK!
- to know they are NOT dealing with/PAYING a UK company. I will also attempt to raise a dispute via Paypal; there could be some difficulty as this co.
is actually either in China itself or belongs to Hong Kong and there is no way is knowing until YOU HAVE SUBMITTED PAYMENT! (this has, understandably, caused me some emotional distress in addition to my time spent) DON'T USE THEM!!!
Product or Service Mentioned: Wigshow Wig.
Monetary Loss: $258.